We know that hosting is about much more than uptime and site speed. Even though your hosting bill may be a negligible part of your business spend, your website is maybe the most important tool your business has.
The main reasons customers come to Raptortech is the fact that they trust us with their websites, not just because even our first line support have the technical experience to help with and understand complex issues, but because our technical support and management are relatable, approachable and understanding.
Among the principles, we decided:
- We wanted to be completely open about the infrastructure and network we use.
- We wanted every team member to be technical.
- We wanted every team member to work during daylight hours and be able to maintain a family life.
- We wanted to be at least 100% green.
- We wanted to work in places that suited us, rather than on industrial estates.